May 13, 2008

To our valued customers,

I am very disappointed to have to share that after 17 years of proudly and professionally representing the Ivanko Barbell Company as one of its largest-volume authorized distributors, Ivanko has recently terminated my dealer status and refused to fill any further purchase orders for my customers. Ivanko took this action against me and my customers because I refused to "surrender" to Ivanko the domain www.ivanko.com, which I established in 1997 with Ivanko's consent, and which I have maintained with Ivanko's acquiescence and entirely at my own expense for the past 12 years.

We are extremely disappointed and deeply regret that we can no longer fill our customers' orders as a result of Ivanko's actions. However, as a courtesy to our customers and consistent with our high standards of customer service, we will be happy to refer you to another Ivanko dealer if you so desire. Based on our 17 years of experience with the Ivanko product line, we will also continue to provide consultation and advice to our customers concerning their Ivanko products.

We also realize that many of you may find it necessary to contact us in case you have questions related to previously placed orders. Therefore we feel it is our obligation to maintain our contact information here in the event you need to contact us. We will not abandon you as our customer!

We are in the process of contacting all of our customers with pending orders containing Ivanko equipment to assist them with the cancellation and refund process. Order cancellations apply to Ivanko equipment only. All orders containing equipment not specifically manufactured by Ivanko will be processed as normal! If you are our customer and have a pending Ivanko equipment order, please contact us at your earliest convenience so we can make arrangements to cancel your order and refer you to the appropriate dealer who will be able to assist you with a new Ivanko equipment order.

Finally, we will continue to offer for sale the Maxicam equipment line. Feel free to contact us for details.

I personally want to thank each and everyone one of you for all the years of loyalty and support.

Thank you very much!

Sincerely,

Adam Auerbach, CSCS
www.ivanko.com
info@ivanko.com

Disclaimer: Syclone Corporation and Adam Auerbach have no affiliation with Ivanko Barbell Company.